Last updated: June 2026
Trends Information Technology Pty Ltd (ABN held on file), trading as TrendsIT (“we”, “us”, “our”), is committed to protecting your privacy. This policy explains how we collect, use, disclose and safeguard your personal information when you visit trendsit.com or engage our services, in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information we collect
We may collect personal information you provide directly – such as your name, business name, email address, phone number and the details of your enquiry – when you contact us, request a quote, subscribe to updates, or engage our services. When delivering managed IT services we may also handle information necessary to support and secure your systems.
When you visit our website we may automatically collect technical information such as your IP address, browser type, pages visited and referring URLs, including through cookies and analytics tools, to help us understand and improve the site.
How we use your information
- To respond to your enquiries and provide quotes.
- To deliver, manage, support and bill for our services.
- To improve our website, services and customer experience.
- To send you updates or marketing you have opted in to (you can unsubscribe at any time).
- To meet our legal, regulatory and security obligations.
Cookies and analytics
Our website uses cookies and may use analytics services to measure traffic and usage. You can disable cookies in your browser settings, though some site features may not function as intended.
Disclosure of your information
We do not sell your personal information. We may disclose it to trusted service providers and subcontractors who help us operate our business and deliver services (under confidentiality obligations), and where required or authorised by law. Some service providers (for example cloud platforms) may store data overseas; where this occurs we take reasonable steps to ensure appropriate protections are in place.
Data security
We take reasonable technical and organisational steps to protect your personal information from misuse, loss, unauthorised access, modification and disclosure. No method of transmission or storage is completely secure, but we work to safeguard your information in line with industry good practice.
Data retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law, after which it is securely deleted or de-identified.
Your rights
You may request access to, or correction of, the personal information we hold about you by contacting us using the details below. If you have a concern about how we have handled your information, you may also contact the Office of the Australian Information Commissioner (OAIC).
Third-party links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
Changes to this policy
We may update this policy from time to time. The current version will always be available on this page, with the “last updated” date revised accordingly.
Contact us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Trends Information Technology Pty Ltd
235 Nuwarra Road, Moorebank NSW 2170
Phone: 0485 011 911
Email: info@trendsit.com